We have carefully collected all of the companies that extract data from Twilio and can connect it to your Zendesk so you have more options to choose from.
We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Create a new ticket
(Zendesk) when a new SMS received in Twilio
2
Create a new ticket
(Zendesk) when a new call recording in Twilio
3
Create a new ticket
(Zendesk) when a new call received in Twilio
4
Create a new ticket
(Zendesk) when a new call transcription is ready in Twilio
5
Add a comment to an existing ticket
(Zendesk) when a new SMS received in Twilio
6
Add a comment to an existing ticket
(Zendesk) when a new call recording in Twilio
7
Add a comment to an existing ticket
(Zendesk) when a new call received in Twilio
8
Add a comment to an existing ticket
(Zendesk) when a new call transcription is ready in Twilio
9
Change status of a ticket
(Zendesk) when a new SMS received in Twilio
10
Change status of a ticket
(Zendesk) when a new call recording in Twilio
11
Change status of a ticket
(Zendesk) when a new call received in Twilio
12
Change status of a ticket
(Zendesk) when a new call transcription is ready in Twilio
13
Update a ticket
(Zendesk) when a new SMS received in Twilio
14
Update a ticket
(Zendesk) when a new call recording in Twilio
15
Update a ticket
(Zendesk) when a new call received in Twilio
16
Update a ticket
(Zendesk) when a new call transcription is ready in Twilio
More integrations
More integrations to Zendesk
I don’t know anyone who wouldn’t like Zendesk. It's the number one tool for customer service. Do you know what could potentially make your life even better? Automation! Integrate Zendesk with your entire tech stack to increase your efficiency.